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Mutual Funds and Mutual Fund Investing - Fidelity Investments

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Customer Service Overview

Fidelity phone and text message numbers

We accept TRS and VRS relay service calls. Learn more about relay services

800-343-3548

These departments have specific phone numbers

401(k), 403(b), 457, health plans, pension, HR/payroll, and workplace benefit plans

Mon.—Fri., 8:30 a.m. to 8:30 p.m. ET

NetBenefits^® representative 800-835-5097
Fidelity Automated Service Telephone (FAST^®)

Available 24/7

Fidelity Automated Service Telephone (FAST^®)

Learn more
800-544-5555
International trading

Mon.—Fri., 5 a.m. to 7 p.m. ET

International trading representative 800-544-2976
Managed accounts

Mon.—Fri., 8 a.m. to 7 p.m. ET

Fidelity managed account representative 800-544-3455

Available 24/7

Fidelity^® Debit Card Fidelity Debit Card Services	800-323-5353
Fidelity^® Rewards Visa Signature^® Credit Card Elan Financial Services	888-551-5144
Fidelity HSA^® Debit Card Fidelity Debit Card Services	888-377-0323

Fidelity Charitable^® Giving Account^®

Mon.—Fri., 8:30 a.m. to 6:30 p.m. ET

Donor Services 800-952-4438

Prospective Donors & General Inquiries 800-262-6039
Annuities

Mon.—Fri., 8:30 a.m. to 7 p.m. ET

Existing annuities 800-634-9361

New annuities 800-345-1388
Term life insurance

Policies issued prior to 10/10/2022

Mon.—Fri., 8:00 a.m. to 5:00 p.m. ET
888-343-8376, enter 3

Policies issued after 10/09/2022

Mon.—Fri., 8:30 a.m. to 7:00 p.m. ET
844-519-5433

Verify if we sent you a text message

If you receive a text message from a short code or phone number claiming to be Fidelity Investments, cross reference the number with this list to avoid any potential scams:

Security

Multi-factor authentication	36726 or 1-877-372-1150
Digital security	55494
Debit card fraud alerts	68153
Workplace plan security	29943
Credit card alerts	41097
Verify user Identify	33436

Communications

Subscriptions 468378

Youth account 73217

Customer service 76673, 91798 or 95036

NetBenefits 42481 or 34389

Fidelity phone and text message numbers

Call us 24/7, tell us what you're looking for, and we'll get you to the right person

800-343-3548

These departments have specific phone numbers

Verify if we sent you a text message

How to enter your username and password

Customers who are deaf, hard of hearing, or have a speech impairment:

What's a short code?

Donor Services	800-952-4438
Prospective Donors & General Inquiries	800-262-6039

Policies issued prior to 10/10/2022 Mon.—Fri., 8:00 a.m. to 5:00 p.m. ET	888-343-8376, enter 3
Policies issued after 10/09/2022 Mon.—Fri., 8:30 a.m. to 7:00 p.m. ET	844-519-5433

Subscriptions	468378
Youth account	73217
Customer service	76673, 91798 or 95036
NetBenefits	42481 or 34389

Existing annuities	800-634-9361
New annuities	800-345-1388

Mutual Funds and Mutual Fund Investing - Fidelity Investments

Fidelity phone and text message numbers

Call us 24/7, tell us what you're looking for, and we'll get you to the right person

800-343-3548

These departments have specific phone numbers

Verify if we sent you a text message