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Important legal information about the email you will be sending. By using this service, you agree to input your real email address and only send it to people you know. It is a violation of law in some jurisdictions to falsely identify yourself in an email. All information you provide will be used by Fidelity solely for the purpose of sending the email on your behalf. The subject line of the email you send will be "Fidelity.com: "

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Mutual Funds and Mutual Fund Investing - Fidelity Investments

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Security Overview

2-factor authentication by VIP Access

Get an extra layer of login protection from our partners at Symantec.

Through our partnership with Symantec, Fidelity offers you free use of Symantec’s Validation and ID Protection (VIP) Access app, which generates a randomized 6-digit code on your Mac, PC, or mobile phone each time you attempt to log in. To complete your login, you’ll then be prompted to enter the code from your VIP app, which is valid for 30 seconds.

Note: If you use a financial aggregator such as Quicken^® to view your accounts, enabling VIP Access may prevent the aggregator from updating your account information.

The VIP Access token app can be installed on one device only, so we recommend installing it on a device you access frequently, such as your mobile phone.

Step 1: Download the app for

Step 2: Call us

Once you've installed the application, please call us at 800-544-6666 to activate it.

See which added security option is best for you—2FA by text or call or 2FA by VIP Access—and how to start today.

FAQs

Can I use VIP Access for all Fidelity applications?

VIP Access is available only for Fidelity.com, NetBenefits^®, Active Trader Pro^®, and the mobile app, so you'll only be prompted to enter your VIP code when accessing your account via these channels. For all other Fidelity applications, you'll be prompted to enter just your username and password.

Note: If you use financial aggregators such as Quicken^® to view your accounts, enabling VIP Access may prevent the aggregator from updating your account information.
Can I use both the desktop and mobile versions of VIP?

For security reasons, VIP Access can only be installed on one device at any given time. For example, if it’s currently installed on your smartphone, you won't be able to install it on your desktop without first removing the smartphone installation.
Do I have to call to activate my VIP Access or can I do it online?

Your access can only be activated by phone. But don't worry; the process is quick and easy. To get started, call us at 800-544-6666.
What if I no longer want VIP Access associated with my login?

Just call us at 800-544-6666 and we'll deactivate it
Does VIP Access work on iPads^® and other devices?

Absolutely. You can install VIP Access on any one device of your choice.

2-factor authentication by VIP Access

How it works

FAQs

Suspicious Email?

Mutual Funds and Mutual Fund Investing - Fidelity Investments

2-factor authentication by VIP Access

How it works

FAQs