With a dedicated team of cybersecurity professionals and security integrated into our business, technology, and culture, Fidelity’s cybersecurity program meets high standards and has achieved multiple industry certifications. We continuously monitor the environment to evolve our program to guard against the latest threats as well as meet our customers’ and clients’ changing needs.
Protecting our networks and your data
An extensive range of safeguards, multiple layers of security, and 24/7 surveillance are in place to secure our networks, and customers’ data and interactions with us. By design, some protections are visible and some are not.
Network security
Fidelity implements a large number of industry standard network security controls including but not limited to firewalls, intrusion detection systems, proxy servers, advanced anti-malware, and denial of service protection.
At our offices
We vigilantly monitor all work areas to prevent theft or unauthorized use of your sensitive information. In addition, authorized persons can only enter work areas through use of a security badge. Professional security personnel staff Fidelity offices, campuses, and data centers 7 days a week, 24 hours a day
Associate education
Our holistic approach to security includes making sure our associates understand their role in protecting our company and customer accounts, and adhere to our security policies. We require regular training for all personnel on data protection, and specialized training for certain roles. Our associates who work directly with customers receive extra education on the latest methods used by criminals to commit identity theft and fraud.
Legal and regulatory compliance
Fidelity has corporate-level policies and procedures designed to ensure awareness of and compliance with applicable technology, security, and privacy laws, regulations, and to align internal policies, controls, and actions to address those requirements.
