Fidelity Go^® FAQs

With Fidelity Go^® you’ll start by telling us about yourself and your individual financial goals so that we can suggest an investment strategy for your account. We'll then manage your money in accordance with your goal, helping you track your progress along the way. Once your account is open, you can add money to it. Once your account balance reaches $10, we’ll start investing for you. If you told us you’d like to make a recurring transfer, we'll prompt you to add those. But don't worry if you’d rather put those off until later—you can set up or modify recurring monthly, bi-weekly, or weekly transfers at any time.

Personal financial coaching:
All customers have access to our online planning tools, and once your account reaches a balance of $25,000, you’ll have access to unlimited coaching sessions with our trained advisors. Whether you need help creating a budget, paying down debt, retirement planning, or investing for your future, you’ll have the comfort of knowing that 1-on-1 advice from Fidelity is just a coaching call away.

Annual reviews:
Life takes it turns—and we want to know all about them. Each year, we’ll check in with you to ask if anything major in your life has changed. If necessary, we’ll adjust your investment strategy to fit with your new situation. And remember, this is a relationship. So, as your needs change, let us know and we can help by making changes consistent with your new goal. You don’t need to wait until your annual review to contact us!

Once you provide some information about yourself and your financial goals, we’ll handle all day-to-day investing decisions for your Fidelity Go^® account, and we’ll do the following:

• Suggest an initial investment strategy, or mix of stocks and bonds in your account, according to information you provide, such as your goal, your time horizon, and your comfort with risk
• Buy and sell investments in your account to maintain the investment strategy you've chosen, often referred to as "rebalancing"
• Invest any contributions you make over time according to the investment strategy you've chosen
• Keep you informed about how your investments are doing
• Remind you each year to review and update the information you've provided
• Offer financial coaching sessions to you with our trained advisors once your account reaches $25,000

• Do you want a team of professionals to choose your investments for you and make changes to your account as needed, based on market conditions?
• Do you want your money invested in a portfolio of low-cost investments?
• Are you willing to pay a fee for someone to make investments decisions on your behalf?
• Are you comfortable taking care of your account online, including providing information about yourself, opening your account, and tracking your investments?

The following types of accounts are available through Fidelity Go^®: 

• Taxable (individual/joint)
• Traditional IRA
• Roth IRA
• Rollover IRA
• Simplified Employee Pension Plan (SEP IRA)
• Health savings account (HSA)

Once your Fidelity Go^® account reaches $25,000 you will have access to unlimited 30- minute coaching calls on specific topics with our trained advisors.

On your 1-on-1 phone calls with a Fidelity advisor, you'll be able to discuss a financial plan for the future. During your conversations, an advisor will get to know what's important to you, work with you to prioritize your financial goals, and explain the importance of creating a financial plan to help make progress toward reaching them. You'll also get clear next steps so that you have tasks to complete and milestones to reach between each call.

A robo advisor is an affordable digital financial service that uses technology to help automate investing based on information investors provide about themselves and their financial situation. "Robo" refers to these services being almost completely digital, and that computers, smartphones, or tablets are used to access and interact with your accounts. "Advisor" speaks to the investment advisors that offer digital advice and account management services, often for a lower fee than traditional investment advisory services.

Robo advisors use various pieces of information about an investor to suggest an investment strategy. In most cases, you'll first be asked some questions online or through an app about yourself and your current financial situation. A robo advisor then uses that information to suggest an investment strategy for your financial goals. Investment strategies can include a mix of different types of investments and many robo advisors include account rebalancing services to help your investments stay in line with your financial goals and preferences.

A hybrid robo advisor typically refers to a robo advisor that includes access to investment adviser representatives, whether via telephone or in person. In the case of Fidelity Go^®, we combine our digital offering with access to 1-on-1 financial planning and coaching via telephone for clients that invest at least $25,000 in a Fidelity Go account. For more information on coaching see "How does coaching work with Fidelity Go^®?"

Fidelity Go^® offers tiered pricing based on your account balance. You'll pay no advisory fee for a balance under $25,000, or 0.35% per year for any balances of $25,000 and over. Either way, there are no trading fees, transaction fees, or rebalancing fees.

Fidelity Go^® offers tiered pricing based on your account balance. You'll pay no advisory fee for a balance under $25,000, and 0.35% on any balance of $25,000 or more. There are no trading fees, transaction fees, or rebalancing fees. Accounts invest in zero expense ratio Fidelity mutual funds that do not charge management fees (or with limited exceptions, fund expenses).

The investments in your Fidelity Go^® account are subject to the ups and downs of the market. All investments, including Fidelity Go, involve the risk of loss. You could lose money investing with Fidelity Go.

Rebalancing investments is the process of buying and selling investments to help keep a portfolio in line with an investment strategy.

Your account will hold a combination of Fidelity Flex^® mutual funds. These funds generally hold domestic stocks, foreign stocks, bonds, or short-term investments. Depending on your investment strategy and your account, we'll choose which funds we think will help you meet your goals.

Fidelity Flex^® funds are a lineup of Fidelity mutual funds that have zero expense ratios, and include proprietary active and passive funds. Flex funds are currently available only to certain fee-based accounts offered by Fidelity, like Fidelity Go^®. Unlike many other mutual funds, the Flex funds do not charge management fees or, with limited exceptions, fund expenses. Instead, a portion of the advisory fee you pay is allocated to access the Flex funds in which your account will be invested.

You may not buy and sell individual investments in your Fidelity Go^® account. By enrolling in Fidelity Go you turn the day-to-day management of your investments over to a team of investment professionals.

However, you are entitled to place reasonable restrictions on the management of your account. You can add a restriction in your account profile at any time.

The day-to-day investment and trading decisions in your Fidelity Go^® account will be handled by Strategic Advisers LLC, a registered investment adviser and a Fidelity Investments company.

You must be at least 18 years old and a resident of the US to open a Fidelity Go^® account.

There is no minimum initial investment to open a Fidelity Go account! Once your account hits $10 we'll start investing for you according to the investment strategy you've chosen. The minimum account balance to access financial coaching with our trained advisors is $25,000.

Depending on the type of Fidelity Go® account you open, there may be limits on how much money you can add into it each year:

• For taxable accounts, you can deposit as much money as you'd like; however, online contributions are currently limited to $250,000 per day. If you'd like to start with an amount greater than this, please call a Fidelity investment professional at 800-343-3548.
• For tax-advantaged accounts, the amount you can add is subject to the IRS's annual contribution limits. For IRAs, including Roth and traditional IRAs, the limit is $7,000. If you're age 50 or older, you can contribute an additional $1,000 annually. As of 2020, due to the SECURE Act, you can continue to contribute to your traditional IRA as long as you are still working.
• For health savings accounts (HSAs), the 2023 IRS contribution limits are $3,850 for individual coverage and $7,750 for family coverage. For 2024, the IRS contribution limits for HSAs are $4,150 for individual coverage and $8,300 for family coverage. If you're 55 or older during the tax year, you may be able to make a catch-up contribution of up to $1,000 per year. Your spouse can also make a catch-up contribution if they're 55 or older, but they'll need to open their own HSA.
• For Simplified Employee Pension Plans (SEP IRAs), contribution limits can vary each year between 0% and 25% of compensation (maximum of $66,000 for 2023 and $69,000 for 2024). If you're contributing to a SEP IRA on behalf of employees, each eligible employee must receive the same percentage.
• Rollover and IRA transfer amounts are not subject to contribution limits, but certain HSA rollovers may count toward them.

Fidelity Go^® uses an online account application, which should only take a few minutes to complete. Assuming everything is in good order, once you successfully complete the application, your new account number will be generated.

We’ll help you choose your Fidelity Go^® investment strategy by suggesting one according to your goals, your time horizon, and your comfort with risk. You can tell us how comfortable you are with risk on a scale of 1 to 10 (with 1 being less comfortable and 10 being more comfortable). Then, we’ll show you a chart that breaks down the mix of stocks, bonds, and short-term investments in which we’ll invest your money. If you’d rather choose a strategy other than the one we suggested, you can explore our other options and select the one you prefer.

Fidelity Go offers investment strategies that range from conservative to aggressive. Our most conservative investment strategy targets 20% stocks and 80% bonds and short-term investments, while our most aggressive strategy targets 100% stocks.

If you have an eligible Fidelity brokerage or retirement account, you can convert it to Fidelity Go^®. When converting an account, you will retain your existing account number, along with other features like beneficiary designations, automatic deposits, and automatic withdrawals, if applicable.

If you choose to open an account, we’ll display any Fidelity accounts that are eligible to be converted. Only certain accounts can be converted at this time.

A Roth IRA is a tax-advantaged account where you make after-tax contributions and withdraw those contributions tax-free and penalty-free at any time and for any reason. Earnings on those contributions can be withdrawn tax-free and penalty-free once you are age 59½ or older, and at least five years have elapsed since the beginning of the tax year when you made your first contribution. Withdrawals can also be made without penalty if you are eligible for one of several exemptions, including disability, qualified first-time home purchase, or qualified education expenses, among others.

A rollover IRA is a retirement account that allows you to move money from your former employer-sponsored plan to an IRA while keeping your money's tax-deferred status.

With a Roth IRA, you contribute money that's already been taxed (that is, "after-tax" dollars). Any earnings in a Roth IRA have the potential to grow tax-free as long as they stay in the account. Withdrawals of earnings from Roth IRAs are federal income tax-free and penalty-free if a 5-year aging period has been met and the account owner is age 59½ or over, disabled, or deceased. Roth IRAs are not subject to required minimum distribution (RMD) rules during the lifetime of the original owner, so you can leave your assets in the Roth IRA where they have the potential to continue to grow.

With a traditional IRA, contributions can be made on an after-tax basis, or a pre-tax (tax-deductible) basis if certain requirements are met. Any earnings in the traditional IRA are tax-deferred as long as they remain in the account. Withdrawals of pre-tax money are subject to ordinary income tax when withdrawn. Your first RMD from a traditional IRA is required no later than April 1 of the year following the year in which you turn age 73. If you wait until April 1, you will then be required to take your second distribution by the end of that year.

For both types of IRAs, distributions before age 59½ may be subject to both ordinary income taxes and a 10% early withdrawal penalty. For a detailed comparison, view the traditional vs. Roth comparison table.

In 2024, you can contribute $7000 to your Roth IRA if you’re under age 50, or $8000 if you’re age 50 or over, as long as your taxable income is under the yearly IRS limits to make the maximum contribution.

In 2024, you can contribute a maximum of $7,000 to your traditional IRA if you're under age 50, or $8,000 if you're age 50 or over.

Simplified Employee Pension Plans (SEP IRAs) help self-employed individuals, small business owners, and employees of small businesses get access to a tax-deferred benefit when saving for retirement. Employer contributions to SEP IRAs can vary from 0% to 25% of compensation (a maximum of $66,000 for 2023 and $69,000 for 2024 for each account owner). These contributions must come from the net earnings of the business and are only tax-deductible on the business’s tax filing.

If you’re an employee of a small business, contributions must be funded by your employer. If you’re an employer contributing on behalf of your employees, you must contribute the same percentage for each eligible employee.

While SEP IRA contributions and growth are tax-deferred, withdrawals are subject to taxation at the account owner’s applicable income tax rate. Check with your tax advisor for your specific contribution limit.

Even though Fidelity Go^® HSAs are intended for investing goals of 3 years or longer, you can still reimburse yourself for qualified medical expenses you pay out of pocket by submitting a withdrawal request. When you do, we'll sell securities in your account for you. After the money has settled, which can take up to 10 business days, we'll send it to you by check, electronic funds transfer (EFT), or transfer of funds to another account.

If you also have a self-directed Fidelity HSA, you can use a debit card to pay for qualified medical expenses by transferring money over from your Fidelity Go HSA.

You can use cash in a self-directed Fidelity HSA for short-term qualified medical expenses. This way you have quick access, through Fidelity Bill Pay and your debit card, to the money needed to reimburse yourself for out-of-pocket expenses.

Fidelity Go^® is a managed account designed for use toward investment goals with a long-term horizon of 3 years or more.