Contact us |
How can we help?
Ask the Virtual Assistant
Our Virtual Assistant is designed to help you with your requests 24/7.
Operating hours: Now
Chat live with our team
Get specialized support for your accounts or technical issues.
Operating hours: Mon.—Fri. 8 a.m.—10 p.m. ET
Sat.—Sun.: 9 a.m.—4 p.m. ET
Give us a call
Find the phone number or department for your specific need.
Operating hours: 24/7
Get help with crypto
Visit the Crypto Help Desk to get answers to your questions, find resources, and learn how crypto trading works at Fidelity.
Ask a question in the comments on any Instagram post or via direct message @fidelityinvestments.
Go to Instagram
Interact directly with Fidelity associates in our Discord server and get your questions answered.
Go to Discord
Visit our YouTube channel to watch videos on helpful topics like trading and ask questions in the comments.
Go to YouTube
Find the right support for you
Find an advisor near you
Meet with a dedicated advisor who can help you build a flexible plan to fix your needs.
Find an advisor
Explore Fidelity’s Learning Center
Read articles and watch videos about a range of helpful topics.
Explore topics
Report fraud or suspicious activity
If your account may be compromised, take these important steps.
Mailing addresses
Finding the right US mailing address to mail your forms or documents.
Share your screen
Share your computer screen with a Fidelity representative when prompted.
Send a secure messageLog In Required
Submit documents, and report issues that aren't time sensitive.
Get support using social
View and post to Fidelity's r/fidelityinvestments for answers to your questions.
Go to Reddit
Ask a question by commenting on our Fidelity Facebook page and we’ll respond.
Go to Facebook
Post your question or topic and mention @fidelity to connect with us on X (Twitter).
Go to X (Twitter)