Security
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How is my Fidelity Crypto® account protected?
Holdings in the Fidelity Crypto® account are stored securely by Fidelity Digital Assets℠. Fidelity Digital Assets℠ manages omnibus wallets with client assets segregated at the books and records level. Fidelity Digital Assets℠ maintains both online wallets as well as various offline wallets. The proprietary design of the various offline wallets allows for risk segmentation with varying service level standards, geographic dispersion, and number of associates required to initiate transactions; with most assets held in cold storage. Additionally, multiple sets of controls and procedures are in place to prevent unauthorized access to your crypto.
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What is the Fidelity Customer Protection Guarantee?
Our Customer Protection Guarantee aims to give you even greater peace of mind when doing business with us by reimbursing losses that arise from unauthorized access to your covered accounts. Review the full Customer Protection Guarantee for more details.
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Are digital assets in my Fidelity Crypto® account insured?
Your digital assets are not insured by the Federal Deposit Insurance Corporation (FDIC) or the Securities Investor Protection Corporation (SIPC). Investors in crypto do not benefit from the same regulatory protections available for registered securities.
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Where can I view the Fidelity Crypto® Customer Agreement?
Access the Fidelity Crypto® Customer Agreement or the Fidelity Crypto® for Wealth Managers Customer Agreement through the Fidelity Crypto Agreements & Disclosures in your account profile on the Fidelity Investments® app and at the bottom of the account page on Fidelity.com.
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How does Fidelity Crypto® custody my assets?
All crypto assets held by Fidelity Crypto® are custodied with Fidelity Digital Assets℠. We hold nearly all of customers’ assets offline in secure cold storage. A small portion of assets are kept online in hot wallets to facilitate timely processing. Fidelity Digital Assets℠ does not lend or otherwise encumber a customer’s crypto assets without customer consent or engage in any proprietary activities with customer crypto assets.
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Will Fidelity Digital Assets℠ show proof of reserves for my crypto holdings?
For security reasons we do not share this information but can confirm that Fidelity Digital Assets℠ handles customer crypto assets as just that, customer assets. Fidelity Digital Assets℠ maintains exclusive custody of customer digital assets which are not held on any third-party custodian or exchange. As part of normal procedure, Fidelity Digital Assets℠ undergoes daily reconciliations to ensure our books and records match what customer assets we manage. These reconciliations are supervised by multiple teams and parties, along with there being multiple controls in place to ensure completeness and accuracy.
Fidelity Digital Assets℠ is not permitted to lend or otherwise encumber a customer’s crypto assets without customer consent, meaning customer assets remain completely in custody.
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Are customer assets with Fidelity Crypto® lent out or used for any other purposes?
The Fidelity Crypto® customer agreement provides that the digital assets held in custody by Fidelity Digital Assets℠ are owned by its clients and that Fidelity Digital Assets℠ is not permitted to lend or otherwise encumber a customer’s crypto assets without customer consent. Furthermore, Fidelity Digital Assets℠ does not engage in any proprietary activities with customers' crypto assets.
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How does 2-factor authentication work with my Fidelity Crypto® account?
You can choose to add 2-factor authentication, by text, call, or VIP Access. This is an extra layer of security on your Fidelity Crypto® account to prevent someone from logging in, even if they have your password. It is recommended that you increase the security of your account whenever possible.
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Are my cash balances that Fidelity Digital Assets℠ holds at the cash depository eligible for FDIC insurance?
Yes, any cash balances and other deposits maintained at the cash depository in the same legal ownership capacity will be eligible for FDIC insurance up to the applicable FDIC insurance limits. This will include any deposits that you make directly at the cash depository or that you make through Fidelity Digital Assets℠ or other third parties. The cash depository is Citibank, N.A. FDIC insurance protects against loss in the event of a failure of the cash depository; it does not protect you against loss in the event of a failure of Fidelity Digital Assets℠.
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What is Federal Deposit Insurance?
Federal deposit insurance protects your deposits at Federal Deposit Insurance Corporation (FDIC)-insured depository institutions in case the depository institution fails. All deposits you hold at such an institution in the same legal ownership capacity, whether directly or indirectly through an intermediary like Fidelity Digital Assets℠, are insured up to limits set by the FDIC.
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What is an ownership capacity?
Ownership capacity refers to who owns the account and whether that person is the sole owner of the account (single ownership), owns the account together with one or more other persons (joint account), or owns the account through other legally recognized vehicles such as a trust or employee benefit plan. For example, if you are the only individual listed on an account as the owner, this is single ownership and the account would be insured, together with all other single ownership accounts you have at the same institution, up to the FDIC's standard maximum deposit insurance amount, currently $250,000. If you own an account with other individuals, this is referred to as joint ownership. Each individual’s share of the joint account is insured up to $250,000 together with their other interests in joint accounts at the same institution.
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What happens if I have more than $250,000 in total in the same ownership capacity at a cash depository?
If you have more than $250,000 of deposits held in the same ownership capacity at a cash depository and the cash depository fails, only the amount up to $250,000 will be protected by Federal deposit insurance. The remainder will be treated by the FDIC as a claim on the assets of the failed institution.
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Will Fidelity Digital Assets℠ alert me if I exceed $250,000 at the cash depository?
Fidelity Digital Assets℠ does not monitor the amount of your cash balance to determine whether it exceeds the limit of available FDIC insurance. Fidelity Digital Assets℠ also does not know if you have other deposits at the same cash depository. You must monitor the total amount of all your deposits at each cash depository held in the same ownership capacity, including your cash balance. If you think you will exceed the $250,000 limit, you should consider other options for amounts above $250,000 to reduce your risk. Fidelity Digital Assets℠ is not responsible for any insured or uninsured portion of your cash balance.
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What happens if FDIC payments become necessary?
If payments become necessary, you will receive the amount of principal that the FDIC determines is protected by Federal deposit insurance. This means that you will receive what you have deposited and any applicable earned interest up to the applicable FDIC insurance limit. FDIC will make these payments to you.
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If FDIC payments become necessary, when can I expect to receive a payment?
There is no specific time period during which the FDIC must make insurance payments available to you and there may be a significant delay in accessing your Cash Balance if it becomes necessary for the FDIC to make payments. You may be required to provide certain documentation to the FDIC and Fidelity Digital Assets℠ before insurance payments are made.
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Where can I find more information about FDIC insurance?
For more information about Federal deposit insurance, visit fdic.gov, or call 877-ASK-FDIC (877-275-3342).
Fidelity Crypto® is offered by Fidelity Digital Assets®.
Investing involves risk, including risk of total loss.
Crypto as an asset class is highly volatile, can become illiquid at any time, and is for investors with a high risk tolerance. Crypto may also be more susceptible to market manipulation than securities. Crypto is not insured by the Federal Deposit Insurance Corporation or the Securities Investor Protection Corporation. Investors in crypto do not benefit from the same regulatory protections applicable to registered securities.
Fidelity Crypto® accounts and custody and trading of crypto in such accounts are provided by Fidelity Digital Asset Services, LLC, which is chartered as a limited purpose trust company by the New York State Department of Financial Services to engage in virtual currency business (NMLS ID 1773897).
Brokerage services in support of securities trading are provided by Fidelity Brokerage Services LLC (“FBS”), and related custody services are provided by National Financial Services LLC (“NFS”), each a registered broker-dealer and member NYSE and SIPC.
Neither FBS nor NFS offer crypto as a direct investment nor provide trading or custody services for such assets.
Fidelity Crypto and Fidelity Digital Assets are registered service marks of FMR LLC.
Crypto prices and market reference data that Fidelity Digital Asset Services, LLC makes available to you are compiled and aggregated by a third party (Coin Metrics) based on criteria set by Fidelity Digital Asset Services, LLC. Fidelity Digital Asset Services, LLC does not represent, warrant or guarantee that pricing and other market information, or value estimates based on that information, is accurate, complete, timely or suitable for use. Prices of crypto that are displayed to you are for reference only and should not be relied upon as the price for any trade; execution prices for your trades may be different than reference prices and estimates displayed to you. Crypto pricing and other market information may appear and be used with a time delay, and Fidelity Digital Asset Services, LLC will have no liability to you for the decisions you make based on market reference data made available by Fidelity Digital Asset Services, LLC. Coin Metrics is a trademark Coin Metrics Inc. Copyright © Coin Metrics, 2024.
Fidelity Charitable is the brand name for Fidelity Investments® Charitable Gift Fund, an independent public charity with a donor-advised fund program. Various Fidelity companies provide services to Fidelity Charitable. The Fidelity Charitable name and logo, and Fidelity are registered service marks of FMR LLC, used by Fidelity Charitable under license.
The third-party trademarks and service marks appearing herein are the property of their respective owners.
The third parties mentioned herein and Fidelity Investments are independent entities and are not legally affiliated.
Fidelity does not provide legal or tax advice. The information herein is general in nature and should not be considered legal or tax advice. Consult an attorney or tax professional regarding your specific situation.
Fidelity Brokerage Services LLC, Member NYSE, SIPC, 900 Salem Street, Smithfield, RI 02917