Payment Activity

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Manage and sort your Bill Pay activity with a few clicks, allowing you to see where your money is going.

What we'll cover

Overview
Sorting payment activity
Determining payment status

Overview

Searching for payments and bills is easy. Simply select the Payment activity link at the top of the page to access the search screen where you can view your payment activity organized by different criteria, such as date range, payee, status, and category. You can access up to 24 months of prior payments, 6 months of eBills and all future (Pending) payments that fall within your search parameters.

Sorting payment activity

Select a table column header on the Payment activity page to sort your payments and bills in ascending or descending order.

Determining payment status

You can track recent payments and payments that are due on the Payment activity page by using the status dropdown filter. You can also view that information in the Payments/eBills due section, as well as in the Pending/In Process/Outstanding section on the Payment center page.

How do I know what the status of my payment is?

Your payments are broken down by four status types:

Pending

The payment has not been processed yet. You can edit and delete a payment with this status.

In Process

The payment process has started and can no longer be edited or deleted.

Processed

The payment has been sent to the payee. The payee typically receives the payment on the Deliver by date.

Outstanding

The payment was made via check but has not yet cleared.

Outstanding – Stop payment requested

Indicates that you've requested that a stop payment be applied to an outstanding check. If your request is successful, the status will update by the next business day to "Stopped".